Privacy Policy

1. Introduction

DeviceBase ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website and interact with our AI assistant.

2. Information We Collect

We may collect the following types of information:

• Messages and queries you submit through our AI chat assistant
• Technical information such as browser type, IP address, and pages visited
• Information you voluntarily provide when contacting us via email

3. SMS and Text Messaging

If you provide us with your mobile phone number:

• We will never share, sell, or rent your mobile number to third parties
• Message frequency varies based on your interaction and service updates
• Message and data rates may apply
• You can opt out at any time by replying STOP to any message

Your mobile number is treated as confidential personal information and is protected under the same security measures as all other personal data we collect.

4. How We Use Your Information

The information we collect is used solely to:

• Provide and improve our services and AI assistant
• Respond to your inquiries and support requests
• Analyze usage patterns to enhance user experience
• Comply with legal obligations

5. Data Retention

Chat conversations with our AI assistant are not permanently stored on our servers. Session data exists only for the duration of your visit. Any information submitted via email is retained only as long as necessary to fulfill your request.

6. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Third-Party Services

Our website does not share your personal information with third parties for marketing purposes. We may use infrastructure or analytics services that process data on our behalf and are bound by appropriate data protection obligations.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete personal information we hold about you. To exercise these rights, please contact us at info@devicebase.io.